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Frequently Asked Questions

Is there a minimum purchase order?

No, there is no minimum order to purchase. However there is a delivery change applicable for all purchases.

What is the accepted payment mode?

We only accept Visa and Mastercard payments.

What are the Refund and Exchange policies?

We do not accept any Refunds. We allow Exchange within 7 days of receipt of goods and of higher value. Goods that are exchanged MUST be in the original state and packaging. Freight charges will be borne by the customer. Once the goods are returned, the company will check the returned items and only then will send the newly ordered items if the returned goods are in good condition.

What is the freight charges like?

Please see below for the details.

1) OVERSEAS FREIGHT CHARGES

Rates in SG$ for normal freight service.

Mode of delivery by normal Singapore Post.

All prices in S$.

For express service, to enquire separately.

Additional S$ 3.00 will be charged for Registered Post.

Size of package	Destination
	Brunei	Hong Kong	Indonesia	Australia	China	Canada	USA
	Malaysia	Phillipines	Sri Lanka	New Zealand	India	Germany	Austria
		Thailand	Taiwan		Japan	Netherlands	Brazil
			S. Korea		Pakistan	Switzerland	France
					Vietnam	United Kingdom
5kg and below	$ 32	$ 47	$ 54	$ 66	$ 80	$ 87	$ 99
Additional charge per 1/2 kg	$ 3	$ 4	$ 5.50	$ 6.50	$ 7	$ 7	$ 8.50
Estimated Delivery Time (working days)	6 - 9 days	6 - 8 days	10 - 12 days	9 - 12 days	9 - 14 days	9 - 14 days	11 - 15 days

If your country is not listed here, kindly email us to enquire for a separate arrangement.

2) LOCAL DELIVERY CHARGES WITHIN SINGAPORE

FLAT RATE CHARGE

$25

* All measurements are approximate only.
* Prices are subjected to change without prior notice.
* Promotional items are available while stocks last.